OR-07 IT Operations & Resilience

Batch Monitoring & Failure Handling

Processing failures are detected and resolved.

Domain
IT Operations & Resilience
Control type
Detective
Automated / manual
Automated
Frequency
Daily
Framework reference
COBIT DSS01

What good looks like

Job success/failure monitored; failures alerted, investigated and resolved.

Risk if it fails

Incomplete/inaccurate processing undetected.

How Tess tests it

3 tests — each concludes only on cited evidence.

Job monitoring & alerting configured

Design
Procedure
Inspect monitoring.
Expected
Coverage of scheduled jobs.
Sample
1 (design inspection)
Evidence
Job logs, failure alerts, resolution records.

Failures alerted and investigated

Operating
Procedure
Sample failed jobs.
Expected
Detected and investigated.
Sample
25 (or full config inspection)
Evidence
Job logs, failure alerts, resolution records.

Failures resolved and data complete

Operating
Procedure
Inspect resolution/reprocessing.
Expected
Resolved; processing complete.
Sample
25 (or full config inspection)
Evidence
Job logs, failure alerts, resolution records.

Evidence Tess looks for

Job logs, failure alerts, resolution records.

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