OR-07 IT Operations & Resilience
Batch Monitoring & Failure Handling
Processing failures are detected and resolved.
- Domain
- IT Operations & Resilience
- Control type
- Detective
- Automated / manual
- Automated
- Frequency
- Daily
- Framework reference
- COBIT DSS01
What good looks like
Job success/failure monitored; failures alerted, investigated and resolved.
Risk if it fails
Incomplete/inaccurate processing undetected.
How Tess tests it
3 tests — each concludes only on cited evidence.
Job monitoring & alerting configured
Design- Procedure
- Inspect monitoring.
- Expected
- Coverage of scheduled jobs.
- Sample
- 1 (design inspection)
- Evidence
- Job logs, failure alerts, resolution records.
Failures alerted and investigated
Operating- Procedure
- Sample failed jobs.
- Expected
- Detected and investigated.
- Sample
- 25 (or full config inspection)
- Evidence
- Job logs, failure alerts, resolution records.
Failures resolved and data complete
Operating- Procedure
- Inspect resolution/reprocessing.
- Expected
- Resolved; processing complete.
- Sample
- 25 (or full config inspection)
- Evidence
- Job logs, failure alerts, resolution records.
Evidence Tess looks for
Job logs, failure alerts, resolution records.
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